Terms and Conditions
These Terms and Conditions govern your use of SuperQuantum Play Casino services. By creating an account or using any features of this platform, you acknowledge acceptance of these terms in their entirety.
Account Registration and Eligibility
Age Requirements
Players must be at least 19 years of age in provinces where this is the legal gambling age (British Columbia, New Brunswick, Newfoundland and Labrador, Northwest Territories, Nova Scotia, Nunavut, Ontario, Prince Edward Island, Saskatchewan, and Yukon) or 18 years of age in Alberta, Manitoba, and Quebec.
Account Limitations
- One account per person, household, IP address, and device
- Accurate personal information required during registration
- Identity verification may be requested at any time
- Shared accounts are strictly prohibited
- VPN usage may result in account restrictions
Verification Process
SuperQuantum Play reserves the right to request documentation proving identity, age, and address. Acceptable documents include:
- Government-issued photo ID (passport, driver’s licence)
- Utility bill or bank statement dated within 90 days
- Credit card images (first 6 and last 4 digits visible only)
Deposits and Withdrawals
Deposit Terms
| Method | Minimum | Maximum | Processing |
|---|---|---|---|
| Interac e-Transfer | $20 | $10,000 | Instant |
| Visa/Mastercard | $20 | $5,000 | Instant |
| Cryptocurrency | $30 | No limit | Network confirmation |
| Bank Transfer | $50 | $25,000 | 1-3 business days |
Withdrawal Policies
- Minimum withdrawal: $50 CAD
- Maximum pending withdrawal: $15,000 per request
- Weekly withdrawal limit: $50,000 (higher limits for VIP players)
- Withdrawals processed to the same method used for deposits when possible
- First withdrawal requires completed identity verification
Processing Times
Standard withdrawal processing occurs within 24-48 hours. Cryptocurrency withdrawals typically complete faster. Bank transfers may require additional processing time depending on your financial institution.
Bonus Terms and Conditions
General Bonus Rules
All promotional offers are subject to the following conditions unless otherwise specified:
- Wagering requirements must be completed within the validity period
- Maximum bet while wagering: $10 per round/spin
- Exceeding maximum bet limits may void bonus and winnings
- Only one active bonus permitted at a time
- Bonus abuse or fraudulent activity results in account termination
Wagering Contributions
| Game Type | Contribution |
|---|---|
| Slots | 100% |
| Video Poker | 25% |
| Blackjack | 10% |
| Roulette | 10% |
| Live Dealer Games | 10% |
| Baccarat | 5% |
Certain games may be excluded entirely from bonus wagering. Check specific promotion terms for any additional restrictions.
Responsible Gaming Commitments
Self-Exclusion Options
Players may request temporary or permanent self-exclusion from SuperQuantum Play services. Exclusion periods available:
- 24 hours (cooling-off period)
- 7 days
- 30 days
- 6 months
- Permanent exclusion
Deposit and Loss Limits
Account settings allow players to establish:
- Daily, weekly, or monthly deposit limits
- Loss limits for specified periods
- Session time reminders
- Reality check notifications
Support Resources
Problem gambling support for Canadian players:
- ConnexOntario: 1-866-531-2600
- Gambling Addiction Canada: 1-888-391-1111
- Email: support@superquantum.ca
Prohibited Activities
The following activities will result in immediate account termination and forfeiture of funds:
- Multiple account creation
- Bonus abuse or systematic exploitation of promotions
- Collusion with other players
- Use of automated betting software
- Money laundering or fraud
- Chargebacks or payment disputes made in bad faith
- Providing false identification documents
Intellectual Property
All content, graphics, logos, and software on SuperQuantum Play are protected by intellectual property laws. Unauthorized reproduction, distribution, or modification is strictly prohibited.
Limitation of Liability
SuperQuantum Play provides entertainment services on an “as is” basis. We do not guarantee uninterrupted service availability. Maximum liability is limited to the balance in your account at the time of any dispute.
Amendments to Terms
These Terms and Conditions may be updated periodically. Continued use of services following updates constitutes acceptance of revised terms. Material changes will be communicated via email to registered players.
Governing Law
These terms are governed by applicable Canadian laws and regulations. Disputes shall be resolved through arbitration in accordance with established gaming authority procedures.
Contact Information
Questions regarding these Terms and Conditions may be directed to:
- Email: support@superquantum.ca
- Live Chat: Available 24/7 through the website
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